My new implant crown color did not match my teeth, so my dentist agreed to redo it. My dentist did not check the color either time before attaching the crown. I am now convinced that he is rude and uncaring. Now the second implant crown hurts when I chew. I wonder if it is defective. You do not have to recommend that I switch dentists because I am determined not to return. But my level of trust is shaken, and before I see another dentist, will you kindly answer two questions? What are my options? Do I need a new crown and implant? – Thank you. Varun S. from Texas
Thank you for choosing our office for your question.
Your case shows that your dentist has little interest in aesthetics or you as a patient. A cosmetic dentist will want to do beautiful dentistry and ensure each patient is happy with their smile. It seems that your dentist is not confident in his ability to color-match crowns and will not admit it.
Correcting Dental Implant Crown Color
We recommend looking for an accredited cosmetic dentist or one with extensive post-graduate training in cosmetic dentistry. A cosmetic dentist understands the techniques required to match your implant crown:
- Take high-quality photos of your smile
- Use a shade guide
- Mail the color-correct photo and e-mail the dental ceramist with notes about the color and fabrication of your crown
You will need a new crown. A cosmetic dentist understands how to remove your existing crown and replace it without damaging your dental implant.
Who Should Pay for Your New Crown?
You paid your dentist for results he did not achieve—a new implant crown that fits well and matches your surrounding teeth. Based on the facts, kindly ask your dentist for a refund. If your dentist does not cooperate, you can take these steps:
- Get a second opinion and return to your dentist with documentation of the work the new dentist must complete
- Tell your former dentist that you will report the issue to the state dental board
- Consult with a medical malpractice attorney.
An ethical dentist will willingly pay for you to get a new crown. We hope you will neither need to report the issue to the state dental board nor hire a malpractice attorney.
Best wishes for a satisfying resolution.
Brian LeSage, DDS, an accredited fellow of cosmetic dentistry in Beverly Hills, sponsors this post.